Remote Technical Account Lead | Client Solutions & Success

Granite Central Group; United States; Remote; USD 60,000 - 92,000; Full time

Job summary

Granite Central Group is seeking a Technical Account Manager to manage key accounts remotely, delivering tailored technical solutions and ensuring client satisfaction across diverse industries. You will collaborate with clients to understand their challenges, guide implementation, provide training, and sustain proactive communications to drive adoption.

The role offers flexible remote work with occasional travel to client sites and a strong emphasis on customer success.

Qualifications

• Bachelor's degree in a technical field.
• Experience in account management or technical sales.
• Strong communication and problem-solving skills.
• Proven track record of building and maintaining client relationships.

Responsibilities

• Manage and grow client relationships
• Develop and implement technical solutions
• Provide ongoing support and training
• Ensure client satisfaction

Skills

Communication skills

Problem-solving

Account management

Technical sales

Education

Bachelor's degree in a technical field

Job description

Granite Central Group is seeking a Technical Account Manager to manage key accounts remotely, delivering tailored technical solutions and ensuring client satisfaction across diverse industries. You will collaborate with clients to understand their challenges, guide implementation, provide training, and sustain proactive communications to drive adoption.

The role offers flexible remote work with occasional travel to client sites and a strong emphasis on customer success.