Remote Technical Account Manager: Growth & Strategy

Xperteks Computer Consultancy, Inc.; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

Xperteks Computer Consultancy, Inc. is seeking a Remote Technical Account Manager to oversee a defined client portfolio. You will ensure clients are informed and supported through regular communication and deliver actionable technical reviews.

The ideal candidate should have over 3 years in a client-facing role within an MSP or IT services environment, demonstrating technical fluency in Microsoft 365 and networking fundamentals. Excellent organization and communication skills are essential.

Qualifications

• 3+ years in an MSP or IT services environment in a client-facing role.
• Strong technical fluency across typical SMB stacks.
• Confident presenting to executives.

Responsibilities

• Own the health and growth of a defined client portfolio.
• Run proactive communication cadences with client stakeholders.
• Prepare and present recurring business-focused technical reviews.

Skills

Client-facing role experience

Technical fluency in Microsoft 365

Networking fundamentals

Security fundamentals

Strong organization and communication skills

Job description

Xperteks Computer Consultancy, Inc. is seeking a Remote Technical Account Manager to oversee a defined client portfolio. You will ensure clients are informed and supported through regular communication and deliver actionable technical reviews.

The ideal candidate should have over 3 years in a client-facing role within an MSP or IT services environment, demonstrating technical fluency in Microsoft 365 and networking fundamentals. Excellent organization and communication skills are essential.