Strategic Technical Account Manager - Growth & Solutions

GetJobSmart; Indianapolis (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Opportunities for professional develop

Job summary

Granite East Group in Indianapolis, IN is seeking a Technical Account Manager to manage client relationships, understand technical requirements, and drive account growth. The role requires collaboration with cross‑functional teams to deliver on time and within budget.

You will provide technical guidance, monitor metrics, and train clients and internal teams. A technical degree and 5+ years in technical account management or similar roles are expected, with strong communication and

Qualifications

• Bachelor's degree in a technical field
• 3+ years of account management or technical sales experience
• Strong communication and problem-solving skills
• Deep understanding of technical products/services and their benefits
• Proficiency with relevant software tools and a proactive approach

Responsibilities

• Manage and maintain client relationships to ensure their technical needs are met.
• Drive account growth through proactive technical support and strategic planning.
• Provide technical guidance and training to clients and internal teams.
• Monitor and report on account performance metrics.
• Collaborate with sales and support teams to ensure seamless client interactions.
• Stay updated with industry trends and best practices in technical account management.
• Build and maintain strong relationships with key stakeholders.
• Ensure client satisfaction through regular check-ins and feedback.

Skills

Account management

Technical sales

CRM tools

Communication skills

Analytical skills

Problem-solving

Team collaboration

Education

Bachelor's degree in a technical field

Tools

CRM systems

Technical support tools

Job description

Granite East Group in Indianapolis, IN is seeking a Technical Account Manager to manage client relationships, understand technical requirements, and drive account growth. The role requires collaboration with cross‑functional teams to deliver on time and within budget.

You will provide technical guidance, monitor metrics, and train clients and internal teams. A technical degree and 5+ years in technical account management or similar roles are expected, with strong communication and