Remote Tech Sourcing Specialist

Ten4; Annapolis (MD); Remote; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with Roth options

Vacation and sick time included

8 paid company holidays plus birthday

Equal employment opportunity policy

Job summary

Ten4 is hiring a Technology Sourcing Specialist (Remote) to own the quoting and sourcing process for connectivity, voice, wireless, and other technology services. You'll work with Sales, Account Management, and Order Management to understand customer needs, evaluate options, negotiate pricing, and deliver accurate quotes on time.

The role requires a Bachelor's degree or equivalent and 3+ years in telecom order management or related fields.

Qualifications

• Bachelor's degree or equivalent relevant work experience preferred.
• 3+ years of experience in telecom order management, technology quoting, carrier sales, or related job.
• Understanding of telecom services, carrier pricing, contracts, and provider relationships preferred
• Strong problem-solving skills
• Ability to evaluate technical requirements of telecom products and services, compare solutions, and make recommendations
• Strong organizational skills with the ability to accurately manage multiple requests and deadlines
• Professional, pro‑active and clear communication style with the ability to communicate effectively with customers, providers, and internal teams
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Must be authorized to work in the United States for any employer
• Must be able to read, write, and speak English proficiently

Responsibilities

• Own the quoting and sourcing process for connectivity, voice, wireless, and other technology services through Ten4's provider network. You'll work closely with Sales, Account Management, and Order Management to understand what customers need, evaluate options, negotiate pricing, and deliver accurate quotes on time.
• Confirm customer requirements for each sourcing request are complete and technically sound, working with Sales, Account Management, and customers to resolve gaps while addressing availability and customer needs. Own each sourcing request from intake through handoff and follow up with providers to keep quotes moving to meet expected timelines.
• Negotiate competitive rates and terms with TSDs, carriers, and other providers to identify solutions and request pricing. Build strong working relationships with carriers, TSDs, and other technology partners to improve pricing, responsiveness, and available options. Develop corrective action plans to mitigate impact to project schedules and overall business objectives.
• Compare pricing, commissions, contract terms, and available alternatives against customer needs and Ten4 pricing standards to recommend the best solution to Sales and Account Management, including opportunities to reduce costs, consolidate services, improve performance, and flag timeline or other issues. Review quotes, contracts, and supporting documents for accurate pricing, service details, terms, and billing information, keeping records accurate and current in the portal. Coordinate with Order Management and other teams to ensure approved solutions have the information and documentation needed for implementation. Stay current on technology, provider offerings, and industry changes. Identify and implement internal process improvements that make sourcing and quoting faster and more accurate.

Skills

Telecom order management

Carrier pricing

Contract knowledge

Provider relationships

Problem solving

Organizational skills

Communication skills

English proficiency

Education

Bachelor's degree or equivalent

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Ten4 is hiring a Technology Sourcing Specialist (Remote) to own the quoting and sourcing process for connectivity, voice, wireless, and other technology services. You'll work with Sales, Account Management, and Order Management to understand customer needs, evaluate options, negotiate pricing, and deliver accurate quotes on time.

The role requires a Bachelor's degree or equivalent and 3+ years in telecom order management or related fields.