Remote Talent Acquisition Operations Lead

CAI; Olympia (WA); Remote; USD 115,000 - 125,000; Full time

Job summary

CAI is seeking a Talent Acquisition Operations Manager to elevate our global TA function. The role combines reporting, systems ownership, and AI-enabled recruiting initiatives across regions.

You will own TA metrics, operate Workday and Phenom, drive adoption of new tools, and partner with IT and HR leadership to deliver measurable value while maintaining governance and process excellence.

Qualifications

• 5+ years in Talent Acquisition Operations, HR Systems, or Recruiting Analytics.
• Turn data into a clear performance narrative for business leaders.
• Hands-on Workday administration; Phenom experience preferred.
• Experience managing recruiting technology and vendor renewals.
• Strong process-design and change-management capabilities.
• Advanced Excel/O365 and dashboarding experience.

Responsibilities

• Operationalize, maintain and evolve TA reporting to support recruiting leads and TA/HR leadership.
• Own TA metrics governance to ensure consistency across regions.
• Translate data into narratives; surface changes and risks.
• Deliver automated, standardized dashboards and scalable tools.
• Drive TA technology roadmap and AI tooling adoption across TA.
• Lead recruiter enablement and change management for new tools.

Skills

TA Ops

Data storytelling

Change management

Excel / Office

Cross-cultural

Stakeholder comms

Tools

Workday

Phenom

CRM

Phenom automation

Job description

CAI is seeking a Talent Acquisition Operations Manager to elevate our global TA function. The role combines reporting, systems ownership, and AI-enabled recruiting initiatives across regions.

You will own TA metrics, operate Workday and Phenom, drive adoption of new tools, and partner with IT and HR leadership to deliver measurable value while maintaining governance and process excellence.