Talent Acquisition Ops Leader - Remote & AI-Driven Recruiting

CAI; Dover (DE); Remote; USD 115,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Paid time off

Job summary

CAI is seeking a Talent Acquisition Operations Manager to act as the operational engine for our global TA function. You will bring transparency with outcome-focused reporting, run systems and vendor infrastructure, and drive AI and recruiting technology adoption across the team.

This hands-on role requires comfort with data and stakeholders, ownership of Workday and Phenom configurations, and the ability to turn insights into actions for senior leaders. Fully remote, full-time.

Qualifications

• 5+ years in Talent Acquisition Operations, HR Systems, or Recruiting Analytics.
• Ability to turn data into a clear performance story for senior leaders.
• Hands-on Workday administration required; Phenom or similar CRM preferred.
• Experience owning recruiting technology and spend with vendor analysis.
• Strong process-design and change-management skills with real tool adoption.
• Advanced Excel and dashboarding experience with people-data at scale.
• Experience supporting distributed or international teams across time zones.

Responsibilities

• Operationalize and evolve TA reporting to support recruiting leads and TA/HR leadership.
• Own TA metrics governance for consistency and comparability across regions.
• Translate data into narrative and surface actionable insights for leaders.
• Deliver automated dashboards and productionize performance/tools.
• Drive TA technology roadmap and rollout of AI capabilities.
• Lead recruiter enablement and measure tool adoption and impact.
• Serve as TA systems owner for Workday and Phenom with IT/HRIS partnership.
• Manage TA technology and media budget with cost-per-hire analysis.
• Design standardized TA workflows across regions and ensure compliance.
• Partner with Onboarding to optimize candidate-to-employee handoffs.
• Coordinate tool adoption across US and international TA teams; provide training.

Skills

Data storytelling

Stakeholder communication

Advanced Excel

Dashboarding

Tools

Workday (ATS)

Phenom CRM

Job description

CAI is seeking a Talent Acquisition Operations Manager to act as the operational engine for our global TA function. You will bring transparency with outcome-focused reporting, run systems and vendor infrastructure, and drive AI and recruiting technology adoption across the team.

This hands-on role requires comfort with data and stakeholders, ownership of Workday and Phenom configurations, and the ability to turn insights into actions for senior leaders. Fully remote, full-time.