Remote Talent Acquisition Operations Lead

CAI; Montpelier (VT); Remote; USD 115,000 - 125,000; Full time

Job summary

CAI is seeking a Talent Acquisition Operations Manager to drive operational transparency in TA performance and to manage systems and vendor infrastructure globally. This role blends data insight with stakeholder influence to optimize recruiting outcomes.

As the operational engine behind CAI's TA function, you will lead dashboards, tool adoption, and process improvements, working hands-on with Workday and Phenom across regions. This is a remote, full-time position.

Qualifications

• 5+ years in Talent Acquisition Operations, HR Systems, or Recruiting Analytics.
• Demonstrated ability to turn data into a clear performance story for business leaders.
• Hands-on administration of Workday (ATS) required; Phenom (or comparable talent CRM) strongly preferred.
• Experience owning or optimizing recruiting technology and media spend.
• Strong process-design and change-management skills with real adoption of new tools.

Responsibilities

• Operationalize, maintain and evolve TA reporting for recruitment leads and TA/HR leadership.
• Own TA metrics governance to ensure consistency across regions.
• Translate data into narrative and surface optimization opportunities.
• Deliver automated dashboards and productionize performance tools.
• Lead the delivery of TA technology roadmap and adoption of AI capabilities.
• Manage Workday and Phenom configurations and integrations; coordinate with IT/HRIS.
• Oversee TA budget, spend analysis, and vendor renewals.
• Provide recruiter enablement and training on new tools and workflows.

Skills

TA operations

Dashboards & reporting

Workday administration

Phenom CRM

Vendor management

Change management

Excel / Advanced Excel

AI-enabled recruiting tools

Cross-functional collaboration

International teams support

Tools

Workday ATS

Phenom CRM

HRIS integrations

Job description

CAI is seeking a Talent Acquisition Operations Manager to drive operational transparency in TA performance and to manage systems and vendor infrastructure globally. This role blends data insight with stakeholder influence to optimize recruiting outcomes.

As the operational engine behind CAI's TA function, you will lead dashboards, tool adoption, and process improvements, working hands-on with Workday and Phenom across regions. This is a remote, full-time position.