Remote Systems Administrator I — Windows/SQL

ScriptPro; Mission, Northern (KS, KY); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Paid time off

9 paid holidays

401(k) Retirement Plan

Job summary

ScriptPro in Mission, KS, is seeking a Systems Administrator I to support customer infrastructure, including servers and applications, in a primarily remote role. You will troubleshoot production systems, perform remote configurations, and collaborate with cross-functional teams to improve service reliability.

The ideal candidate has 2+ years in technical IT environments and strong Windows Server experience, with a focus on proactive maintenance, backups, and disaster recovery.

Qualifications

• Associate's or Bachelor's degree in engineering, IT, CS, or related field preferred.
• 2+ years of related experience in technical support, systems administration, or a similar IT environment.
• Experience using SQL query tools to troubleshoot database issues and working knowledge of Microsoft SQL Server administration.
• Strong working knowledge of current Windows desktop and Windows Server operating systems, including client-server troubleshooting.
• Familiarity with ticketing or service-management applications and working within SLA-driven support environments.

Responsibilities

• Maintain, analyze, troubleshoot, and repair ScriptPro customer infrastructure, including servers, hardware, peripherals, applications, operating systems, and system configurations.
• Support and maintain complex production systems, procedures, and database performance while conducting technical analysis and system tuning as needed.
• Perform remote software configurations, upgrades, maintenance, and triage activities while troubleshooting complex issues across physical and virtual server environments.
• Manage overall server and system health through proactive monitoring, preventative maintenance recommendations, system tuning, and hardware replacement recommendations.
• Execute and support backup, restore, failover, and disaster recovery procedures, including simulations and testing necessary to support customer business continuity.
• Provide Windows Server and Windows Update Services support and assist with the deployment of approved software and custom packages.

Skills

SQL query proficiency

Windows Server administration

Remote support technologies

Customer service skills

Problem solving

Education

Associate's or Bachelor's degree in engineering/IT/CS

Tools

Microsoft SQL Server

Siebel or other service-management system

Remote desktop tools

Job description

ScriptPro in Mission, KS, is seeking a Systems Administrator I to support customer infrastructure, including servers and applications, in a primarily remote role. You will troubleshoot production systems, perform remote configurations, and collaborate with cross-functional teams to improve service reliability.

The ideal candidate has 2+ years in technical IT environments and strong Windows Server experience, with a focus on proactive maintenance, backups, and disaster recovery.