Remote Itinerary Support Assistant

Triptasticadventures; Orlando (FL); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Flexible scheduling options

Ongoing training and professional development

Collaborative team environment

Job summary

A travel services company is expanding its remote team and seeking dependable individuals to assist clients with coordinating personalized service arrangements. This fully remote opportunity requires strong organizational skills, effective communication, and the ability to work independently. Ideal candidates should have a reliable internet connection and be authorized to work in the US. Flexibility in scheduling and ongoing training are offered.

Qualifications

• Authorized to work in the US.
• Reliable internet connection and smartphone; computer strongly recommended.

Responsibilities

• Assist clients with coordinating personalized service arrangements.
• Research and compare options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.
• Support updates, modifications, and service-related inquiries.
• Maintain accurate records and documentation.
• Complete required training and participate in team communications.

Skills

Strong written and verbal English communication skills

Strong organizational skills

Customer support skills

Job description

Role Overview

We are currently expanding our remote team and seeking dependable individuals who enjoy assisting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This opportunity is well-suited for individuals who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities

• Assist clients with coordinating personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Maintain accurate records and documentation
• Complete required training and participate in team communications

What We Offer

• Fully remote opportunity
• Flexible scheduling options
• Ongoing training and professional development
• Collaborative team environment

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet connection and smartphone (computer strongly recommended)
• Strong organizational and customer support skills