Remote Client Itinerary Services Assistant

Triptasticadventures; Chicago (IL); Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Fully remote capability

Flexible scheduling

Ongoing training and learning resources

Supportive team culture

Job summary

A remote travel service company is expanding and seeking organized individuals to assist clients with reservations and various arrangements. Ideal candidates should have strong communication skills and enjoy working independently while being part of a supportive team. Responsibilities include coordinating services, maintaining client information, and ensuring reservation accuracy. Flexible scheduling and ongoing training are provided for this remote position.

Qualifications

• Must be authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain.
• Must be at least 18 years of age.
• Reliable internet access and smartphone (computer is also highly recommended).
• Reliable internet access and smartphone (computer is also highly recommended)
• Previous customer service experience is beneficial but not required

Responsibilities

• Support clients by organizing customized service arrangements.
• Research and review available options to match client needs.
• Secure and verify reservations for accuracy.
• Maintain professional communication through phone and email.
• Assist with schedule updates and inquiries.
• Keep client information organized and up to date.
• Participate in training sessions.

Skills

Strong written and verbal communication skills in English

Customer service experience

Organizational skills

Job description

Role Overview

Our company is expanding our remote team and is seeking candidates who enjoy assisting clients while managing a variety of tasks. In this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services.

This opportunity is ideal for individuals who are organized, communicate clearly, and are comfortable working independently in a remote setting while staying connected with a collaborative team.

Primary Responsibilities

• Support clients by organizing and coordinating customized service arrangements
• Research and review available options to match client needs and preferences
• Secure and verify reservations to ensure details are accurate
• Maintain professional communication through phone and email
• Assist with schedule updates, adjustments, and general service inquiries
• Keep client information and documentation organized and up to date
• Participate in training sessions

What We Provide

• Fully remote capability
• Flexible scheduling
• Ongoing training and learning resources
• Supportive team culture

Qualifications

• Must be authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain
• Must be at least 18 years of age
• Strong written and verbal communication skills in English
• Reliable internet access and smartphone (computer is also highly recommended)
• Previous customer service experience is beneficial but not required