Remote Client Itinerary Support Assistant

Triptasticadventures; Fargo (ND); Remote; Full time

Benefits offered by this job

Flexible schedule

Ongoing training and professional development

Collaborative team

Job summary

A travel services company is expanding its remote team and seeking candidates to support clients in managing reservations and related services. This fully remote role requires excellent written and verbal communication skills, strong organizational abilities, and reliable internet access. Ideal candidates will enjoy providing personalized service and maintain accurate documentation. The position offers a flexible schedule and ongoing professional development within a collaborative team environment.

Qualifications

• Must be at least 18 years of age.
• Strong written and verbal English communication skills.
• Reliable internet connection and smartphone.

Responsibilities

• Assist clients with coordinating personalized service arrangements.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.

Skills

Organizational skills

Verbal communication

Written communication

Customer service

Job description

Role Overview

We are expanding our remote team and looking for candidates who thrive in supporting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This is an ideal fit for those who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities

• Assist clients with coordinating personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Maintain accurate records and documentation
• Complete required training

What We Offer

• Fully remote role
• Flexible schedule
• Ongoing training and professional development
• Collaborative team

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Must be at least 18 years of age
• Strong written and verbal English communication skills
• Reliable internet connection and smartphone (computer is strongly recommended)
• Strong customer service experience is preferred