Remote Support & Claims Liaison

DriveTime; Mesa (AZ); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Work From Home

Medical, dental, and vision insurance

401(K)

Company paid life insurance

Disability coverage

Tuition Reimbursement

Wellness Program

Team events

Growth opportunities

Job summary

DriveTime is seeking a Support Specialist to process repair requests, upload documents, and coordinate tow requests from partners, customers and internal teams. You will ensure smooth communication via email and internal systems to reach positive customer resolutions.

The role requires a high level of accuracy, preparedness to handle multiple tasks, and teamwork in a fast-paced environment. Work-from-home, with a strong emphasis on reliable internet and self-discipline, is available.

Qualifications

• High School diploma required; Bachelor/Associate preferred.
• Experience in an administrative role.
• Maintains accuracy while handling multiple tasks.

Responsibilities

• Inject and process repair requests and upload documentation.
• Coordinate tow requests from partners, customers and internal teams.
• Facilitate clear communication via email and internal systems to resolve issues.

Skills

Verbal communication

Written communication

Time management

Multitasking

Administrative experience

Attention to detail

Collaboration

Education

High School diploma

Bachelor or Associate degree preferred

Tools

Various computer systems

Job description

DriveTime is seeking a Support Specialist to process repair requests, upload documents, and coordinate tow requests from partners, customers and internal teams. You will ensure smooth communication via email and internal systems to reach positive customer resolutions.

The role requires a high level of accuracy, preparedness to handle multiple tasks, and teamwork in a fast-paced environment. Work-from-home, with a strong emphasis on reliable internet and self-discipline, is available.