Remote Supervisor — Specialty Pharmacy Support

Lumicera; Lincoln (NE); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

PTO 20 days

Parental leave 4 weeks

Holidays 9

401(k) match 5%

Adoption assistance

Flexible Spending Account

Educational assistance

Referral bonus $750

Job summary

Lumicera is seeking a Supervisor for Specialty Pharmacy Support Services to lead a team of Reimbursement or Intake Specialists. You’ll manage daily operations, monitor performance, and implement workflow improvements to ensure service quality and turn-around times.

You will participate in hiring, training, and evaluating staff while maintaining adherence to policies. This role emphasizes customer service excellence and operational efficiency.

Qualifications

• Bachelor’s degree or equivalent experience; CPhT required when overseeing Intake Specialists.
• 2–5 years’ experience in a pharmacy setting preferred.
• Proficient in Microsoft Outlook, Word & Excel.
• Strong knowledge of current pharmacy regulations.
• Ability to interact cooperatively and respectfully with colleagues.

Responsibilities

• Schedule and monitor staff and day-to-day workflow.
• Develop employee skills, evaluate performance, and provide feedback.
• Monitor quality, service, and production standards.
• Assist in cost monitoring and operational improvements.
• Train staff and participate in hiring and evaluation.
• Escalate issues as needed and represent pharmacy operations in meetings.

Skills

CPhT certification

Bachelor’s degree

Pharmacy experience

Microsoft Outlook

Microsoft Word

Microsoft Excel

Pharmacy regulations

Communication & teamwork

Education

Bachelor’s degree or equivalent experience

CPhT certification

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Lumicera is seeking a Supervisor for Specialty Pharmacy Support Services to lead a team of Reimbursement or Intake Specialists. You’ll manage daily operations, monitor performance, and implement workflow improvements to ensure service quality and turn-around times.

You will participate in hiring, training, and evaluating staff while maintaining adherence to policies. This role emphasizes customer service excellence and operational efficiency.