Remote Supervisor - Insurance Verification & Intake

Cardinal Health; Northern (KY); Hybrid; USD 69,000 - 98,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

401k savings plan

Health savings account (HSA)

Job summary

Cardinal Health is seeking a Supervisor for Insurance Verification, Authorization & Intake to lead the front-end teams responsible for determining if DME orders can be processed, billed and delivered timely. You will oversee verification, prior authorization, and intake, coaching a high-performing team and partnering with sales, billing and referral sources.

The role requires 4–8 years in healthcare, a related degree or equivalent experience, and knowledge of Medicare/Medicaid payer criteria.

Qualifications

• 4-8 years of healthcare operations leadership experience.
• Bachelor’s degree in related field or equivalent work experience.
• DME/HME industry experience strongly preferred.
• Working knowledge of Medicare, Medicaid and commercial payer criteria and documentation.
• Experience with billing/management platforms such as Brightree or similar.
• Strong leadership, coaching and performance management skills.

Responsibilities

• Lead the insurance verification, authorization and intake teams to ensure timely, accurate processing.
• Oversee insurance eligibility verification and coordination of benefits across payers.
• Oversee submission, tracking and follow-up of prior authorization requests.
• Oversee intake of new referrals and documents ensuring complete data entry.
• Maintain HIPAA/compliance and lead quality audits of verification, authorization and intake.
• Collaborate with billing, sales and customer service to resolve issues and report KPIs.

Skills

Healthcare industry experience

Leadership experience

Billing/claims knowledge

Payer experience

Education

Bachelor’s degree or equivalent

Tools

Brightree

Job description

Cardinal Health is seeking a Supervisor for Insurance Verification, Authorization & Intake to lead the front-end teams responsible for determining if DME orders can be processed, billed and delivered timely. You will oversee verification, prior authorization, and intake, coaching a high-performing team and partnering with sales, billing and referral sources.

The role requires 4–8 years in healthcare, a related degree or equivalent experience, and knowledge of Medicare/Medicaid payer criteria.