Remote Patient Access & Service Supervisor

Cardinal Health; Olympia (WA); Remote; USD 66,000 - 94,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

HSA

401k savings plan

Access to wages before pay day

FSAs

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking a Supervisor, Access and Patient Support to oversee program staff handling customer service, enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, and prior authorization assistance.

This remote, full-time role requires leadership in a call-center setting, strong communication, and the ability to manage metrics, training, and policy development while coordinating with partners to ensure compliant operations.

Qualifications

• 2-3 years proven experience in a leadership position within a call center preferred, exposure to customer service.

Responsibilities

• Oversees daily operations for an inbound and outbound patient access support team.

Skills

Leadership

Call center

Communication

Remote management

Time management

Education

Bachelor's degree or equivalent

Job description

Cardinal Health is seeking a Supervisor, Access and Patient Support to oversee program staff handling customer service, enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, and prior authorization assistance.

This remote, full-time role requires leadership in a call-center setting, strong communication, and the ability to manage metrics, training, and policy development while coordinating with partners to ensure compliant operations.