Remote Insurance Verification, Authorization & Intake Supervisor

Cardinal Health; United States; Remote; USD 69,000 - 98,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

401k plan

HSA

Job summary

Cardinal Health is seeking a Supervisor of Insurance Verification, Authorization & Intake to lead the front-end teams responsible for verifying patient insurance, submitting prior authorizations and handling intake for DME orders.

You will coach a high-performing staff, align with sales, billing and referral contacts, and drive metrics like turnaround time, authorization approval rate and clean claim rate to ensure timely, accurate order processing.

Qualifications

• 4-8 years of experience in healthcare, preferred Bachelor’s degree in related field, or equivalent work experience, preferred
• Prior Leadership, project management, or supervisory experience
• DME/HME industry experience strongly preferred
• Working knowledge of Medicare, Medicaid and commercial payer coverage criteria and documentation with DME billing/ management platforms (e.g Brighttree or similar)

Responsibilities

• Lead and develop teams responsible for insurance verification, authorization and intake
• Set and monitor productivity and quality goals; report on metrics
• Oversee prior authorization submissions and appeals process
• Ensure timely, accurate intake of referrals and data entry
• Maintain HIPAA, CMS, payer and accreditation compliance and drive quality audits
• Collaborate with billing, sales and customer service to resolve orders and incidents

Skills

Healthcare experience

Leadership experience

Regulatory knowledge

Problem solving

Education

Bachelor’s degree in related field

Tools

Brightree

Job description

Cardinal Health is seeking a Supervisor of Insurance Verification, Authorization & Intake to lead the front-end teams responsible for verifying patient insurance, submitting prior authorizations and handling intake for DME orders.

You will coach a high-performing staff, align with sales, billing and referral contacts, and drive metrics like turnaround time, authorization approval rate and clean claim rate to ensure timely, accurate order processing.