Remote Subject Matter Expert — Indian Retail AI Scenarios

LILT (Production); United States; Remote; USD 55,000 - 83,000; Part time

Job summary

LILT is seeking experienced Retail professionals for an AI benchmarking project focused on Indian retail and consumer environments. You will craft and review high-quality scenarios across operations, customer service, inventory, and pharmacy workflows to ensure AI systems reflect real-world challenges.

As an independent contractor, you will work with flexible scheduling, guided by project demand. Competitive rates, prompt payments, and global collaboration are offered, with a focus on accuracy,

Qualifications

• Native Assamese speaker with professional English fluency.
• 5+ years of experience in Retail, Store Operations, Pharmacy Operations, Commercial Management, Loss Prevention, or related fields.
• Strong understanding of customer service workflows, retail operations, and Indian retail environments.

Responsibilities

• Design realistic Retail Trade scenarios in Assamese or English grounded in Indian operational contexts (store operations, customer service escalations, inventory management, pharmacy workflows, retail compliance, fraud prevention, sales supervision).
• Adapt structured evaluation rubrics for operational problem-solving and customer interactions.
• Review AI and human responses for factual accuracy, policy compliance, and operational realism.
• Contribute to gold-standard solutions reflecting best practices across Indian retail, pharmacy, and commercial operations.

Skills

Assamese (native)

English proficiency

Retail operations

Job description

LILT is seeking experienced Retail professionals for an AI benchmarking project focused on Indian retail and consumer environments. You will craft and review high-quality scenarios across operations, customer service, inventory, and pharmacy workflows to ensure AI systems reflect real-world challenges.

As an independent contractor, you will work with flexible scheduling, guided by project demand. Competitive rates, prompt payments, and global collaboration are offered, with a focus on accuracy,