Remote Strategic Programs Lead — Client Success

Lyric

Salt Lake City (UT)

Remote

USD 125.000 - 188.000

Vollzeit

Vor 4 Tagen

Sei unter den ersten Bewerbenden

Erhalte eine Antwort von diesem Arbeitgeber

Dein Lebenslauf und dein Anschreiben, genau auf das zugeschnitten, was gesucht wird.

Schaffe es an den ATS-Filtern vorbei

Zusammenfassung

Lyric is seeking a Strategic Client Programs Lead to act as the central post‑sales program leader for strategic clients. You will align client goals with cross‑functional execution across Client Success, Product, Clinical, Analytics, Technology, Content, Operations, and Delivery teams.

You’ll drive governance, coordination, risk management, and reporting to ensure commitments are met and value realization is maximized.

Qualifikationen

Seven+ years of experience in program management, client success, professional services, PMO, consulting, or related field.
Experience managing detailed plans and reporting for large, cross‑functional, client‑facing initiatives.
Experience with executive stakeholders and client leadership teams.
Ability to influence and drive accountability without direct reporting authority.
Experience connecting implementation, ongoing operations, and adoption.

Aufgaben

Develop and maintain an integrated program plan with initiatives, milestones, owners, and dependencies.
Coordinate planning across workstreams and translate client objectives into coordinated work streams.
Establish program cadence and governance meetings; prepare agendas and decisions.
Lead cross‑functional readiness for releases, implementations, and client events.
Track risks, issues, dependencies, and escalation through governance channels.
Provide program status, dashboards, and metrics to stakeholders.

Kenntnisse

Program management

Client success

PMO

Consulting

Cross-functional coordination

Jobbeschreibung