Remote Senior Strategic Client Programs Lead

Lyric; Austin (TX); Remote; USD 125,000 - 188,000; Full time

Job summary

Lyric is seeking a Strategic Client Programs Lead in the United States to partner across Client Success, Product, Analytics, and Delivery teams to drive strategic initiatives for top clients.

You will own governance, risk management, and stakeholder alignment, translating client objectives into coordinated work and ensuring adoption and value realization while guiding cross-functional readiness for milestones and releases.

Qualifications

• Minimum seven years of program management or related field.
• Experience managing detailed cross-functional plans for large client initiatives.
• Experience working with executive stakeholders and client leadership.
• Demonstrated ability to lead through influence without direct authority.
• Experience connecting implementation, ongoing operations, and adoption.

Responsibilities

• Develop and maintain an integrated program plan across strategic initiatives and milestones.
• Coordinate planning across workstreams and resolve cross-functional dependencies.
• Prepare governance materials, agendas, and follow-up actions.
• Lead governance discussions with clients and Lyric stakeholders.
• Track progress, risks, and decisions; escalate as needed.
• Coordinate readiness for releases and client events.
• Own reporting on program health and outcomes.

Skills

Program management

Executive stakeholder mgmt

Cross-functional leadership

PMO experience

Client success

Job description

Lyric is seeking a Strategic Client Programs Lead in the United States to partner across Client Success, Product, Analytics, and Delivery teams to drive strategic initiatives for top clients.

You will own governance, risk management, and stakeholder alignment, translating client objectives into coordinated work and ensuring adoption and value realization while guiding cross-functional readiness for milestones and releases.