Strategic Client Programs Architect

Color Employer; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

Lyric is seeking a Strategic Client Programs Lead to guide post-sales efforts for strategic clients. You will align client goals with cross-functional execution, drive governance, and manage risk to maximize value realization across Lyric teams.

The role requires coordinating client needs with Product, Clinical, Analytics, Operations, and Delivery, ensuring commitments are documented and escalated when necessary.

Responsibilities

• Develop and maintain an integrated program plan covering strategic initiatives, active implementations, milestones, deliverables, owners, and dependencies.
• Translate client objectives and priorities into coordinated work across responsible teams.
• Track progress against plans and commitments, and identify where attention or decisions are needed.
• Coordinate planning across workstreams, including sequencing and capacity constraints.
• Maintain both the overall program view and the detailed information needed to support execution and escalation.

Job description

Lyric is seeking a Strategic Client Programs Lead to guide post-sales efforts for strategic clients. You will align client goals with cross-functional execution, drive governance, and manage risk to maximize value realization across Lyric teams.

The role requires coordinating client needs with Product, Clinical, Analytics, Operations, and Delivery, ensuring commitments are documented and escalated when necessary.