Remote Strategic Partner Delivery Advisor

salesforce.com, inc.; Houston (TX); Hybrid; USD 143,000 - 217,000; Full time

Job summary

Salesforce is seeking a Partner Delivery Advisor to join the Global Consulting Partner organization. You will provide expert delivery guidance, identify risks early, and partner with Salesforce teams to protect customer outcomes across Agentforce and Salesforce products.

You'll lead strategic AI deployment discussions, mentor partner teams, and ensure alignment with business objectives, adoption velocity, and measurable outcomes.

Qualifications

• 5+ years of experience in consulting, technical advisory, program management, or account management - ideally with Salesforce or related enterprise SaaS applications.
• Demonstrated experience advising on or overseeing the delivery of AI or LLM-based technologies, including Agentforce or equivalent agentic AI platforms.
• Working technical knowledge of the Salesforce platform - including Core CRM, Data Cloud, Flow, and Salesforce APIs - with the ability to assess architectural approaches and identify implementation risk.
• Proven ability to identify and mitigate delivery risk across complex, multi-stakeholder enterprise implementations.
• Exceptional communication, presentation, and influencing skills - including the ability to translate complex technical concepts into clear business terms for executive and C-suite audiences.
• Proven experience managing executive-level relationships in a strategic advisory or consulting capacity.
• Strong analytical and problem-solving capabilities; ability to navigate ambiguous, unstructured situations with a solutions-oriented mindset.
• Experience working within or alongside a Professional Services or managed services environment, ideally within the Salesforce ecosystem.
• Ability to manage multiple concurrent partner engagements in a high-velocity environment with a high degree of personal accountability.

Responsibilities

• Provide implementation and technical advisory at key points in time across pre-sale, pre-implementation, and active delivery phases of Salesforce partner-led engagements - covering solution approach, use cases, architecture, and delivery plans.
• Conduct point-in-time reviews of partner and customer project deliverables (e.g., solution designs, architecture documents, staffing plans) to assess progress, surface risks, and provide actionable recommendations.
• Proactively identify delivery risks and provide objective, independent assessments of implementation health - helping partners course-correct before issues escalated.
• Lead critical account recovery efforts in partnership with internal Salesforce teams - including escalation management, corrective action planning, and multi-stakeholder alignment to restore delivery health and protect customer outcomes.
• Validate partner delivery approaches and drive accountability against agreed implementation milestones and quality standards.
• Identify staffing gaps or competency constraints within partner teams, and help connect partners with the right resources to address them.

Skills

Consulting experience

AI strategy

Salesforce platform knowledge

Executive relationships

Delivery risk management

Job description

Salesforce is seeking a Partner Delivery Advisor to join the Global Consulting Partner organization. You will provide expert delivery guidance, identify risks early, and partner with Salesforce teams to protect customer outcomes across Agentforce and Salesforce products.

You'll lead strategic AI deployment discussions, mentor partner teams, and ensure alignment with business objectives, adoption velocity, and measurable outcomes.