Remote: Strategic Client Growth & Retention Exec

Tech Sales Jobs; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible PTO

401K match

12 holidays

Laptop provided

Home office reimbursement

Referral bonuses

Disability Insurance

FSA/HSA options

Life Insurance

Development programs

Employee Assistance Program

Parental Leave

Job summary

Tech Sales Jobs is seeking a strategic Client Account Executive to drive retention, expansion, and executive engagement across a defined book of business. You will reduce churn and cultivate strong relationships with senior stakeholders to ensure long-term customer success.

This remote, full-time role requires proactive risk management, a consultative sales approach, and collaboration with cross-functional teams to grow revenue and maintain healthy account performance.

Qualifications

• 3+ years of experience in account management, customer success, or sales.
• Experience selling into HR decision makers and navigating complex stakeholder environments.
• Experience selling SaaS or a subscription-based business.
• Strong experience with CRM (Salesforce preferred) and customer success data analysis.
• Exceptional executive communication skills, with the ability to influence at all levels.

Responsibilities

• Retain customers and reduce churn through proactive risk management.
• Identify, qualify, and close upsell and cross-sell opportunities within a defined book of business.
• Manage executive-level relationships with customer leadership to align on strategic goals.
• Monitor health scores, product adoption, and renewal risks to protect and grow revenue.
• Collaborate with cross-functional teams to ensure customer success and renewal revenue.

Skills

Account Management

Customer Success

SaaS Sales

Executive Communication

Tools

Salesforce

Job description

Tech Sales Jobs is seeking a strategic Client Account Executive to drive retention, expansion, and executive engagement across a defined book of business. You will reduce churn and cultivate strong relationships with senior stakeholders to ensure long-term customer success.

This remote, full-time role requires proactive risk management, a consultative sales approach, and collaboration with cross-functional teams to grow revenue and maintain healthy account performance.