Strategic Client Growth Executive (Remote)

Lever, Inc.; United States; Remote; USD 90,000 - 100,000; Full time

Benefits offered by this job

Work from anywherewithin the US for …

Competitive Salary

Medical, Dental, and Vision Insurance

Flexible PTO

401K - 100% vested with ~4% match

12 Paid Holidays

Company Laptop

Reimbursement for home office expenses

Employee Referral Bonuses

Short-Term and Long-Term Disability

FSA & HSA Options

Life Insurance

Personal and Professional Development

Employee Assistance Program (Mental 健康

Parental Leave + baby bonus

Job summary

Lever, Inc. is seeking a strategic, customer-centric professional to drive retention, expansion, and executive engagement across a defined book of business in a remote US role.

You will reduce churn, cultivate executive relationships, and close expansion opportunities as a trusted advisor to our clients. Responsibilities include managing risk, monitoring health scores, and coordinating with senior stakeholders to ensure long-term success.

Qualifications

• 3+ years in account management, customer success, or sales.
• Experience selling to HR decision makers and navigating complex stakeholder environments.
• Experience selling SaaS or subscription-based business.
• Strong experience with CRM and customer success data analysis.
• Exceptional executive communication skills with the ability to influence at all levels.

Responsibilities

• Customer Retention & Risk Management: execute strategies to reduce churn and manage risk.
• Upsell & Expansion: identify, qualify, and close upsell and cross-sell opportunities.
• Executive-Level Customer Communication: build high-level relationships with customer executives and maintain ongoing alignment.

Skills

CRM

Executive communication

SaaS sales

Customer success data analysis

Stakeholder management

Account management

Tools

Salesforce

Job description

Lever, Inc. is seeking a strategic, customer-centric professional to drive retention, expansion, and executive engagement across a defined book of business in a remote US role.

You will reduce churn, cultivate executive relationships, and close expansion opportunities as a trusted advisor to our clients. Responsibilities include managing risk, monitoring health scores, and coordinating with senior stakeholders to ensure long-term success.