Remote Spanish Bilingual Customer Support Specialist

VIMO INC; Tampa (FL); Remote; USD 26,174 - 28,929; Full time

Benefits offered by this job

Paid Training

Full-time, Seasonal role

Performance incentives

Work from home

Collaborative team environment

401K Match

ICHRA

PTO

Job summary

Vimo INC is hiring Remote Customer Service Representatives in Tampa, FL with full-time seasonal status. The role focuses on delivering a superior customer experience while helping people find and enroll in health insurance.

Requirements include a dedicated private workspace, reliable high-speed internet, and the readiness to complete a 3-week training period. The position offers base pay with performance incentives and the comfort of working from home.

Qualifications

• Moderate to advanced computer skills and comfort learning new technology.
• Professional demeanor with strong communication.
• Ability to work effectively from a home setup.
• Self-motivated and goal-oriented.

Responsibilities

• Deliver the highest level of customer service experience consistently.
• Manage customer accounts and provide technical support.
• Application data entry.
• Online chat inquiries as assigned.
• Interpret and follow defined procedures and policies.
• Creative problem-solving and adaptability to changes.
• Time and task management and multitasking.
• Complete training and certifications after passing exams.
• Adhere to regulated guidelines for communications across channels.

Skills

Computer skills

Comfort with new technology

Professionalism

Verbal and written communication

Work from home

Self-motivated

Job description

Vimo INC is hiring Remote Customer Service Representatives in Tampa, FL with full-time seasonal status. The role focuses on delivering a superior customer experience while helping people find and enroll in health insurance.

Requirements include a dedicated private workspace, reliable high-speed internet, and the readiness to complete a 3-week training period. The position offers base pay with performance incentives and the comfort of working from home.