Remote Solutions Partner Manager

Tether; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Tether is seeking a Solutions Partner Manager to lead a network of consulting firms, SI partners, and delivery partners implementing Tether products. You will ensure high-quality projects, adherence to standards, and strong customer outcomes.

In this role you will manage partner onboarding, certification, performance reviews, and lifecycle management while coordinating with Sales, Delivery, Product, and Support teams across regions.

Qualifications

• 4–8 years in Partner Management, Delivery Management, Professional Services, or Project Governance roles.
• Experience with implementation partners, system integrators, or consulting firms.
• Strong understanding of software/IT implementation processes (integration, configuration, change management, UAT, go-live).
• English is a must; any other language is a plus.

Responsibilities

• Act as the primary relationship owner for all Solutions Partners.
• Coordinate assessment of partner capabilities, delivery maturity, and resources.
• Ensure partners maintain certified consultants and technical capacity.
• Conduct regular capability reviews and develop improvement plans.
• Lead onboarding of new implementation partners, including due diligence and contracts.
• Coordinate partner training and certification programs.
• Ensure adherence to playbooks, best practices, and delivery frameworks.
• Oversee partner-led implementations for quality, timelines, and method alignment.
• Participate in project kick-offs, milestones, and governance checkpoints.
• Validate partner deliverables and coordinate resolutions with internal teams.
• Maintain visibility over the portfolio of partner-led projects.
• Identify cross-sell opportunities with other Tether products or services.
• Track delivery risks and resourcing gaps; escalate where needed.
• Ensure partners receive technical support during implementations.
• Monitor KPIs, perform quarterly partner performance reviews, and define corrective actions.
• Manage re-certification cycles and partner tiering.
• Work with Customer Success, Delivery, Support, Product, and Training teams.
• Provide feedback to improve product quality and implementation processes.
• Manage partner renewal, recertification, and offboarding.
• Maintain partner records, capability matrices, and project logs.

Skills

Partner Mgmt

Delivery Mgmt

Professional Services

Project Governance

English Proficiency

SaaS Experience

Fintech

Blockchain

AI

Governance Tools

Tools

Governance tools

PMO frameworks

QA processes

Job description

Tether is seeking a Solutions Partner Manager to lead a network of consulting firms, SI partners, and delivery partners implementing Tether products. You will ensure high-quality projects, adherence to standards, and strong customer outcomes.

In this role you will manage partner onboarding, certification, performance reviews, and lifecycle management while coordinating with Sales, Delivery, Product, and Support teams across regions.