Technical Partnerships Manager — SMB & Retail Integrations

Jobtailor; Kansas; On-site; USD 90,000 - 140,000; Full time

Job summary

Jobtailor is seeking a Senior Technical Partnerships Manager to be the primary technical contact for Small Business/Retail ecosystem partners, guiding them from onboarding through launch.

You will drive API integrations, cross-functional coordination, certification, UAT, and continuous improvement, partnering with Product, Engineering, and Support to align roadmaps with partner needs.

Qualifications

• Bachelor's degree required.
• 5+ years in technical partnerships or related roles.
• Experience with API integrations, SaaS, POS, or commerce platforms.
• Willingness to travel.

Responsibilities

• Serve as primary technical contact for SMB/retail partners throughout the lifecycle.
• Build relationships with partner product, engineering, implementation, and support teams.
• Lead technical discovery and evaluate integration feasibility.
• Coordinate cross-functional integration activities and milestones.
• Manage certification, UAT, and production deployment.
• Drive RCA, continuous improvement, and roadmap input.
• Support quarterly business reviews and partner operating reviews.

Skills

API Integrations

Cross-Functional Project Management

Stakeholder Communication

Software Development Lifecycle

Technical Account Management

Implementation Consulting

Solution Engineering

System Integrations

Technical Program Management

Partnerships Management

Education

Bachelor's degree

Job description

Jobtailor is seeking a Senior Technical Partnerships Manager to be the primary technical contact for Small Business/Retail ecosystem partners, guiding them from onboarding through launch.

You will drive API integrations, cross-functional coordination, certification, UAT, and continuous improvement, partnering with Product, Engineering, and Support to align roadmaps with partner needs.