Remote Solutions Engineer — Pre-Sales & Tech Enablement

Grafanalabs; United States; Remote; USD 182,000 - 226,000; Full time

Benefits offered by this job

RSUs

Remote work

Job summary

Grafana Labs in the United States is seeking a Commercial Solutions Engineer to join our remote-first team and help educate customers, qualify opportunities, and demonstrate Grafana's value. You will own technical engagements, deliver presentations, and collaborate with sales to close high-velocity deals, while sharing product feedback with engineering.

This role requires 5+ years in technical pre-sales, comfort with open source tech, strong communication, and a passion for solving complex

Qualifications

• 5+ years of technical pre-sales experience, ideally with Open Source technologies or in the metrics/monitoring space.
• Strong written and verbal communication skills to collaborate with remote teams and customers.
• Ability to own technical engagement and articulate Grafana values and technical advantages.

Responsibilities

• Join as an early member of a high growth team solving technical and customer problems.
• Partner with Sales to articulate Grafana's value proposition, vision, and strategy to customers.
• Own the technical engagement and help close opportunities through competitive knowledge and credibility.
• Deliver product and technical presentations to potential and existing customers.
• Communicate feedback to product and engineering based on customer interactions.
• Drive product conversations based on customer needs learned in engagements.
• Create enablement content and contribute to knowledge bases and public material.

Skills

Pre-sales experience

Open Source technologies

Metrics/Monitoring

Written and verbal communication

Job description

Grafana Labs in the United States is seeking a Commercial Solutions Engineer to join our remote-first team and help educate customers, qualify opportunities, and demonstrate Grafana's value. You will own technical engagements, deliver presentations, and collaborate with sales to close high-velocity deals, while sharing product feedback with engineering.

This role requires 5+ years in technical pre-sales, comfort with open source tech, strong communication, and a passion for solving complex