Remote Solutions Engineer for Existing Accounts & Growth

Tidal Software LLC; United States; Remote; USD 110.000 - 165.000; Vollzeit

Zusammenfassung

Redwood Software is seeking a Solutions Engineer for existing accounts to act as the technical partner bridging business goals with technical outcomes. You will collaborate with Sales, Product Management, and Engineering to drive adoption and expansion across assigned customers.

You will lead tailored product demonstrations, document customer needs, and help drive measurable value while traveling 20–40% as required. This role requires strong communication and strategic thinking.

Qualifikationen

• 3–5 years in a customer-facing technical role.
• Bachelor’s degree in CS/IS/Engineering.
• Hands-on experience with enterprise software and cloud infra, ERP, databases.
• Willingness to travel 20–40%.

Aufgaben

• Serve as primary technical and strategic partner for existing customers.
• Drive adoption, identify expansion opportunities, and advocate for customers.

Kenntnisse

Customer-facing

ERP knowledge

Troubleshooting

Presentation skills

Problem solving

Ausbildung

Bachelor’s degree in CS/IS/Engineering

Tools

SAP ERP

Java

SQL Developer

SAP ABAP

Linux

LLMs & AI

Jobbeschreibung

Redwood Software is seeking a Solutions Engineer for existing accounts to act as the technical partner bridging business goals with technical outcomes. You will collaborate with Sales, Product Management, and Engineering to drive adoption and expansion across assigned customers.

You will lead tailored product demonstrations, document customer needs, and help drive measurable value while traveling 20–40% as required. This role requires strong communication and strategic thinking.