Solutions Engineer, Existing Accounts & Adoption

Redwood Software; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Redwood Software seeks a Solutions Engineer – Existing Accounts to act as the technical and strategic partner for our existing customers. You will drive adoption, uncover expansion opportunities, and bridge business objectives with technical outcomes across cross-functional teams.

You will lead high-impact product demonstrations, tailor technical presentations to customer goals, and translate challenges into scalable Redwood automation solutions.

Qualifications

• 3–5 years in a customer-facing technical role (Solutions Engineering / TAC / Technical Consulting / Customer Success Engineering).
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent professional experience.

Responsibilities

• Serve as the technical and strategic partner for Redwood’s existing customers.
• Drive adoption and uncover expansion opportunities within accounts.
• Coordinate with Sales, Product, Support and Engineering to deliver measurable business value.
• Lead product demonstrations and technical presentations tailored to customer goals.
• Translate business challenges into technical solutions using Redwood’s automation platform.

Skills

Customer-facing

Technical

Communication

Troubleshooting

Education

Bachelor’s degree in CS/IS/Engineering

Tools

Java

SQL Developer

SAP ABAP

SAP ERP

Job description

Redwood Software seeks a Solutions Engineer – Existing Accounts to act as the technical and strategic partner for our existing customers. You will drive adoption, uncover expansion opportunities, and bridge business objectives with technical outcomes across cross-functional teams.

You will lead high-impact product demonstrations, tailor technical presentations to customer goals, and translate challenges into scalable Redwood automation solutions.