Remote Solutions Architect, Commercial

Chainguard; United States; Remote; USD 99,000 - 165,000; Full time

Benefits offered by this job

Flexible & Remote-First Culture

Our Approach to Equity

100% Covered Health Insurance

Flexible Time Off

18 Weeks Paid Parental Leave

Job summary

Chainguard, the trusted source for open source, is hiring a Solutions Architect - Commercial (Professional Services) for a United States remote role. You will lead implementations for commercial customers, guiding them to build secure software with Chainguard and be the primary technical contact for end users.

You'll collaborate with Product and Engineering to surface customer requirements, shape solutions, and help prioritize them.

Qualifications

• 4+ years of experience developing high-performance, multi-tier applications with strong hands-on experience in Kubernetes and containers.
• 2+ years in a pre or post-sales customer-facing role.
• Ability to translate complex technical concepts for a range of audiences from engineers to executives.
• A continuous learner with a strong drive for excellence and a passion for solving complex problems.
• Strong working knowledge of software development processes, practices, and engineering design concepts.
• Proven ability to work cross-functionally with engineering teams and business partners.
• Excellent written and verbal communication skills.
• Ability to travel up to 15% of the time.

Responsibilities

• Lead technical implementations and drive adoption of Chainguard images, helping customers build securely with open source software across their organization.
• Partner with the account team (AEs, SEs, CSMs, and Support) to understand customer goals, pain points, and proposed solutions - driving account strategies, value realization, and retention.
• Act as "customer zero" - testing, documenting, and ensuring a smooth onboarding experience while maintaining the highest quality standards for Chainguard images.
• Collaborate with Product and Engineering to surface customer requirements and help prioritize the right solutions.
• Maintain account-level architecture documentation and share best practices and lessons learned across the org.
• Be a true team player - collaborate, teach, and keep learning alongside the Chainguard team.

Skills

Kubernetes

Containers

Communication

Problem solving

Education

Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field

Job description

Chainguard, the trusted source for open source, is hiring a Solutions Architect - Commercial (Professional Services) for a United States remote role. You will lead implementations for commercial customers, guiding them to build secure software with Chainguard and be the primary technical contact for end users.

You'll collaborate with Product and Engineering to surface customer requirements, shape solutions, and help prioritize them.