Remote Solution Engineer - Pre-Sales & Technical Expert

CSG; Chicago (IL); On-site; USD 109,000 - 174,000; Full time

Job summary

CSG seeks a Solution Engineer to support pre-sales and technical delivery, educating prospects and mapping business needs to technical solutions. You will collaborate with sales, service, solution architecture, development, and product management to demonstrate value and drive deals.

Based in the United States with remote opportunities, you will lead tailored demonstrations, coordinate requirements workshops, and produce solution descriptions while supporting a multi-region sales organization.

Qualifications

• Bachelor's degree or relevant work experience.
• 5+ years' experience in the print/mail space or billing software implementations.
• Strong technical background and ability to discuss integration around BSS systems.
• Understand web services/API specifications.
• Experience in consultative solution selling pre-sales.
• Excellent written and verbal presentation skills.
• Strong willingness to travel.

Responsibilities

• Support the end-to-end sales process in conjunction with the Sales Manager/Director.
• Conduct opportunity qualification meetings with customers to determine fit of CSG solutions.
• Facilitate requirements workshops to understand core business and needs.
• Build and present tailored demonstrations aligned to prospect needs.
• Create solution description documents outlining goals, challenges, and benefits.
• Respond to RFIs/RFPs with cross-functional collaboration to compile responses.
• Support post-sale activities like presentations, scenario demos, and Proofs of Concept.

Skills

Public speaking

Presentation skills

Consultative selling

Cloud architectures

BSS integration

Web services/API

Travel willingness

Education

Bachelor's degree or relevant work experience

Job description

CSG seeks a Solution Engineer to support pre-sales and technical delivery, educating prospects and mapping business needs to technical solutions. You will collaborate with sales, service, solution architecture, development, and product management to demonstrate value and drive deals.

Based in the United States with remote opportunities, you will lead tailored demonstrations, coordinate requirements workshops, and produce solution descriptions while supporting a multi-region sales organization.