Senior Solution Engineer: Pre-Sales & Tech Enablement

CSG Systems; United States; On-site; USD 108,943 - 174,305; Full time

Job summary

CSG Systems is seeking a Solution Engineer to support pre-sales and technical engagements across multiple regions. You will map business requirements to technical solutions, deliver tailored demonstrations, and articulate ROI through compelling presentations.

The role requires strong communication, cloud experience, travel readiness, and a proven background in billing or customer care software. Remote US work and full-time commitment are supported.

Qualifications

• Bachelor’s degree or relevant work experience.
• 5+ years’ experience in the print and mail space or billing systems.
• Strong ability to discuss integration with BSS systems.
• Excellent written and verbal presentation skills.

Responsibilities

• Support the end-to-end sales process with Sales Manager/Director.
• Conduct opportunity qualification meetings with prospects.
• Facilitate requirements gathering workshops and map to solutions.
• Create solution description documents and respond to RFI/RFPs.
• Support demos, PoCs, and post-sale activities as needed.

Skills

Public speaking

Cloud architectures

Interpersonal skills

Travel readiness

Education

Bachelor’s degree or relevant work experience

Job description

CSG Systems is seeking a Solution Engineer to support pre-sales and technical engagements across multiple regions. You will map business requirements to technical solutions, deliver tailored demonstrations, and articulate ROI through compelling presentations.

The role requires strong communication, cloud experience, travel readiness, and a proven background in billing or customer care software. Remote US work and full-time commitment are supported.