Remote Solution Engineer - Pre-Sales & Demos

CSG; Philadelphia (Philadelphia County); On-site; USD 109,000 - 174,000; Full time

Job summary

CSG is seeking a Solution Engineer to support pre-sales and technical efforts across multiple regions. You will map business needs to technical solutions, build tailored demonstrations, and prepare detailed solution documents to help close deals.

The role involves collaboration with sales, service, architecture, development, and product management and requires strong presentation skills and willingness to travel.

Qualifications

• Bachelor's degree or relevant work experience.
• 5+ years in the print and mail space, billing systems/software or implementing/consulting billing and customer care software.
• Strong technical background and can discuss integration around BSS systems.
• Understand web services/API specifications.
• Experience talking operational workflow with customers and mapping to CSG solutions.
• Previous experience in a consultative solution selling pre-sales role.
• Strong public speaking capability for varied audience sizes.
• Experience with Cloud based architectures.
• Excellent written and verbal presentation skills.
• Willingness to travel.
• Interpersonal skills and relationship building at all levels including C-level executives.

Responsibilities

• Support the end-to-end sales process with the Sales Manager/Director.
• Conduct opportunity qualification meetings to assess business needs.
• Facilitate requirements gathering workshops to understand core business and integration strategy.
• Build and present tailored demonstrations aligned to prospect needs.
• Create Solution description documents detailing the proposed solution and benefits.
• Respond to RFI/RFP with cross-functional collaboration to compile responses.
• Support post-sale activities like demos and PoCs.
• Manage other pre-sales activities to win deals, including cost-benefit analysis.

Skills

Public speaking

Cloud architectures

Web services APIs

Solution selling pre-sales

Demonstrations

Travel willingness

Education

Bachelor's degree or relevant work experience

Job description

CSG is seeking a Solution Engineer to support pre-sales and technical efforts across multiple regions. You will map business needs to technical solutions, build tailored demonstrations, and prepare detailed solution documents to help close deals.

The role involves collaboration with sales, service, architecture, development, and product management and requires strong presentation skills and willingness to travel.