Solutions Engineer: Pre-Sales & Demos (Remote)

CSG; Englewood (CO); On-site; USD 109,000 - 174,000; Full time

Job summary

CSG is seeking a Solution Engineer to blend pre-sales and technical expertise, educating customers while mapping technical benefits to business needs. You will support the end-to-end sales process, run requirements workshops, and build tailored demonstrations to illustrate how CSG solutions address real challenges.

Reporting to the Manager, Solution Engineering, you will collaborate with Sales, Product Management and Customer Relationship teams across multiple regions, travel as needed, and help

Qualifications

• Bachelor's degree or relevant work experience in a related field.
• 5+ years in print/mail space or billing/customer care software implementation/support.
• Strong understanding of web services/API specs.
• Experience in consultative solution selling and pre-sales activities.

Responsibilities

• Support the end-to-end sales process with sales leadership.
• Lead opportunity qualification meetings with prospective customers.
• Facilitate requirements gathering workshops to understand core business needs.
• Build and present tailored demonstrations aligned to prospect needs.
• Create solution description documents detailing goals, challenges and benefits.
• Respond to RFI/RFP and coordinate with cross-functional teams.
• Support post-sales activities such as demonstrations and Proof of Concepts.

Skills

Public speaking

Pre-sales experience

Cloud architectures

Communication skills

Requirements gathering

Education

Bachelor's degree or relevant work experience

Job description

CSG is seeking a Solution Engineer to blend pre-sales and technical expertise, educating customers while mapping technical benefits to business needs. You will support the end-to-end sales process, run requirements workshops, and build tailored demonstrations to illustrate how CSG solutions address real challenges.

Reporting to the Manager, Solution Engineering, you will collaborate with Sales, Product Management and Customer Relationship teams across multiple regions, travel as needed, and help