Remote SMB Outbound Sales Manager — Lead & Grow

Yelp; Minneapolis (MN); À distance; USD 63 000 - 78 000; Plein temps

Résumé du poste

Yelp is seeking an experienced Outbound Sales Manager to lead a team of Inside Sales Representatives selling Yelp’s advertising solutions to small local businesses across the U.S. This hands-on leadership role focuses on coaching, high-volume outbound calls, and consultative selling to exceed sales goals.

You will develop a 10–15 person team, drive KPI attainment, conduct 1:1s, and use Yelp’s internal tools to draft proposals and analyze data.

Qualifications

• Experience developing and managing inside sales teams within a high-volume outbound environment.
• Experience selling digital products to SMBs and using Salesforce CRM.
• Proven success leading teams in a cold calling environment with high activity and quota achievement.
• Strong coaching and mentoring skills with a commitment to developing others and fostering career growth.
• Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements.
• Excellent communication, organizational, and time management skills.
• Comfortable working in a fast-paced, remote-first environment.
• Bachelor's degree OR 3+ years of customer-facing experience and HS Diploma or GED.

Responsabilités

• Lead, coach, and support a team of 10–15 Account Executives in a high-volume outbound cold calling environment.
• Drive daily outbound activity and ensure team members consistently meet or exceed KPIs.
• Provide hands‑on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates.
• Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning.
• Facilitate effective team meetings, sales trainings, and performance check‑ins to drive engagement and results.
• Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets.
• Ensure accurate and transparent communication of Yelp’s products, pricing, and policies to prospective clients.
• Use Chatbench, Yelp’s internal tool that provides secure access to a number of LLM models, to research, draft proposals, analyze data and overcome objections.

Connaissances

Sales leadership

Coaching

High-volume outbound calling

Quota achievement

Communication

Remote-friendly / remote-first

Formation

Bachelor's degree

HS Diploma or GED with 3+ years customer-facing experience

Outils

Salesforce CRM

Chatbench

Description du poste

Yelp is seeking an experienced Outbound Sales Manager to lead a team of Inside Sales Representatives selling Yelp’s advertising solutions to small local businesses across the U.S. This hands-on leadership role focuses on coaching, high-volume outbound calls, and consultative selling to exceed sales goals.

You will develop a 10–15 person team, drive KPI attainment, conduct 1:1s, and use Yelp’s internal tools to draft proposals and analyze data.