Remote Sleep Coach and CPAP Reorder Specialist

Wellsky; Alabama; Ibrido; USD 21.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision benefits

Mental health support through EAP

Paid time off and holidays

100% vested 401(k) retirement plans

Descrizione del lavoro

WellSky is seeking a.Remote Call Center Representative (Sleep Coach) to conduct outbound calls and promote CPAP supplies. This remote, full-time position requires residency in GA, AL, TN, LA, NC or TX and offers a starting pay of $15/hour with potential increase to $16/hour after one year.

Responsibilities include patient outreach, order processing, and maintaining records with high professionalism and timely communication.

Competenze

• GED or High School Diploma required.
• Ability to work 40+ hours per week.
• Must reside in GA, AL, TN, LA, NC or TX.
• Must comply with security policies and protect client information.

Mansioni

• Conduct outbound calls to patients to facilitate CPAP supply reorders.
• Promote replacement CPAP masks, cushions, seals, and filters with targeted order completion.
• Verify and update patient records and insurance details.
• Maintain professionalism and timely communication with patients, including returning voicemails within two hours.
• Process orders accurately using client-specific procedures.

Conoscenze

Outbound calls

Customer focus

Organization

Formazione

GED or High School Diploma

Descrizione del lavoro

WellSky is seeking a.Remote Call Center Representative (Sleep Coach) to conduct outbound calls and promote CPAP supplies. This remote, full-time position requires residency in GA, AL, TN, LA, NC or TX and offers a starting pay of $15/hour with potential increase to $16/hour after one year.

Responsibilities include patient outreach, order processing, and maintaining records with high professionalism and timely communication.