Remote SLED CX Account Leader | AI/CCaaS & Orchestration

Avaya; Clifton (TX); Remote; USD 120,000 - 180,000; Full time

Job summary

Avaya is seeking a strategic SLED Named Account Executive to drive adoption of CCaaS, AI, and orchestration solutions across large government and education sectors. You will translate complex cloud CX capabilities into multi-million dollar business outcomes for enterprise clients.

You will act as a strategic business advisor and sales leader, developing commercial strategies for customers migrating from legacy environments. Remote work in the TOLA region is supported with travel as needed.

Qualifications

• 8+ years of SLED sales experience with a focus on CCaaS/UCaaS/CX environments.
• Proven history of meeting and exceeding sales targets.
• Strong ability to build executive-level business cases and roadmaps.

Responsibilities

• Trusted Executive Advisor: engage with customer executives on TCO, ROI, platform scalability and the modern cloud CX roadmap.
• Lead high-level business strategy and design for CCaaS/Omnichannel solutions with a focus on enterprise outcomes.
• Drive compelling product demos and PoCs, showing integrations with CRM, WFO, ERP and other core systems.

Skills

SLED sales

CCaaS/UCaaS/CX

Executive engagement

Education

Bachelor degree

Job description

Avaya is seeking a strategic SLED Named Account Executive to drive adoption of CCaaS, AI, and orchestration solutions across large government and education sectors. You will translate complex cloud CX capabilities into multi-million dollar business outcomes for enterprise clients.

You will act as a strategic business advisor and sales leader, developing commercial strategies for customers migrating from legacy environments. Remote work in the TOLA region is supported with travel as needed.