SLED CX Account Leader — AI-Powered CCaaS (Remote)

Avaya; Austin (TX); A distancia; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Avaya is seeking a highly accomplished SLED Named Account Executive to drive adoption of CCaaS, AI, and orchestration for top enterprise and government clients. This remote role can be worked from any major city within the TOLA region with strong airport access.

You will act as a trusted business advisor and sales leader, developing commercial strategies for migrating from legacy environments and delivering multi-million-dollar outcomes through modern cloud CX solutions.

Formación

• 8+ years of SLED sales experience with a track record of hitting targets.
• Proven expertise in CCaaS/UCaaS/CX and enterprise software.
• Experience selling to senior executives and managing multi-million-dollar deals.

Responsabilidades

• Act as trusted executive advisor to customer C-suite, leading strategic discussions on TCO/ROI and roadmap.
• Lead strategy and business design for CCaaS/Omnichannel engagements, defining business cases and journey outcomes.
• Deliver compelling demos/PoCs and articulate business value with CRM/ERP integrations.
• Travel as required to achieve monthly, quarterly and annual plans.

Conocimientos

SLED sales

CCaaS/UCaaS/CX

Executive engagement

Strategic selling

Educación

Bachelor degree

Descripción del empleo

Avaya is seeking a highly accomplished SLED Named Account Executive to drive adoption of CCaaS, AI, and orchestration for top enterprise and government clients. This remote role can be worked from any major city within the TOLA region with strong airport access.

You will act as a trusted business advisor and sales leader, developing commercial strategies for migrating from legacy environments and delivering multi-million-dollar outcomes through modern cloud CX solutions.