National CX Named Accounts Leader | Remote

Avaya Inc.; United States; Remote; USD 150,000 - 220,000; Full time

Job summary

Avaya Inc. is seeking a CX Named Accounts Manager for the Northeast region. This virtual US-based role will bridge legacy infrastructure with Agentic AI and Composable CX, driving AI-enabled CX transformations for major financial institutions.

You will own the narrative to win with channel partners, protect core voice businesses, and aggressively expand into AI, cloud, and orchestration opportunities. Travel as needed to meet sales plans.

Qualifications

• 8+ years of CCaaS/CX/UCaaS sales experience with channel partners.
• Strong executive presence and ability to lead C-suite conversations.
• Experience managing complex legacy-to-cloud migrations and IT transformations.

Responsibilities

• Own the sales narrative to drive results with customers and partners.
• Lead strategic discussions focused on ROI, TCO and migration value.
• Design transition roadmaps for migrating from legacy to modern CX architectures.
• Deliver product demonstrations and PoCs with engineering teams.

Skills

CCaaS sales

CX sales

Channel partner sales

Executive communication

Education

Master's degree

Job description

Avaya Inc. is seeking a CX Named Accounts Manager for the Northeast region. This virtual US-based role will bridge legacy infrastructure with Agentic AI and Composable CX, driving AI-enabled CX transformations for major financial institutions.

You will own the narrative to win with channel partners, protect core voice businesses, and aggressively expand into AI, cloud, and orchestration opportunities. Travel as needed to meet sales plans.