Remote ServiceNow CMDB Admin | Governance & Discovery

NTT DATA, Inc.; Plano (TX); Remote; USD 71,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Life and AD&D insurance

Job summary

NTT DATA Services is seeking a ServiceNow - CMDB Administrator for a remote role in the US, primarily based in Plano, TX. The role maintains CMDB data integrity, supports discovery and service mapping, and enables ITSM and asset processes through reliable CMDB practices.

The candidate should have 3+ years of ServiceNow admin experience and 2+ years in CMDB, with knowledge of CSDM and related tools. Excellent communication and governance skills are required.

Qualifications

• 3+ years of ServiceNow administration experience.
• 2+ years of CMDB administration experience including knowledge of CSDM, Discovery, and Service Mapping.
• Experience with data governance and CI lifecycle management.

Responsibilities

• Administer and maintain the ServiceNow CMDB and data model.
• Monitor CI accuracy and governance; support Discovery, Service Mapping, and CMDB integrations.
• Develop CMDB dashboards and health reports; collaborate with infra and app teams.

Skills

ServiceNow administration

CMDB administration

Discovery & Service Mapping

Data governance

Stakeholder management

Education

Bachelor degree or equivalent

Tools

ServiceNow

ITSM tooling

Job description

NTT DATA Services is seeking a ServiceNow - CMDB Administrator for a remote role in the US, primarily based in Plano, TX. The role maintains CMDB data integrity, supports discovery and service mapping, and enables ITSM and asset processes through reliable CMDB practices.

The candidate should have 3+ years of ServiceNow admin experience and 2+ years in CMDB, with knowledge of CSDM and related tools. Excellent communication and governance skills are required.