Remote Service Project Lead - Mining & Materials

ABB Inc.; Colorado; Remote; USD 90,000 - 130,000; Full time

Job summary

ABB Inc. seeks a Service Manager to oversee delivery of service projects and Customer Care Agreements across the North American region.

You will ensure customer requirements are met and targets achieved, delivering excellent service throughout the order lifecycle. This role supports a remote work model (#LI-Remote) in the Western US, coordinating with engineering, site work, and subcontractors to manage risks, quotes, and contract changes while maintaining high HSE standards and customer

Responsibilities

• Monitoring service orders to ensure cost control, efficiency, and HSE compliance.
• Analyzing and addressing project risks and disseminating lessons learned.
• Coordinate contract negotiations and claims with customers.
• Prepare quotes and implement contract changes based on customer requests.
• Achieve service order deliverables and comply with contract requirements.
• Coordinate project team efforts including engineering, testing, site work and subcontractors; review status and report on performance.

Job description

ABB Inc. seeks a Service Manager to oversee delivery of service projects and Customer Care Agreements across the North American region.

You will ensure customer requirements are met and targets achieved, delivering excellent service throughout the order lifecycle. This role supports a remote work model (#LI-Remote) in the Western US, coordinating with engineering, site work, and subcontractors to manage risks, quotes, and contract changes while maintaining high HSE standards and customer