Remote Senior TAM: SIEM & Threat Intel — Strategic Impact

Anomali

Boston (MA)

Remote

USD 150,000 - 180,000

Full time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Anomali is seeking a Senior Technical Account Manager to join our US Customer Success team. You will own the adoption journey from onboarding through full production use, pairing technical fluency with executive presence to build trust with security leaders and drive renewals.

You will monitor usage, craft dashboards, advise on best practices, and coordinate with Sales, Product and Support to maximize ROI and value for enterprise customers while traveling up to 25% as needed.

Qualifications

5+ years in technical customer success or similar role.
Experience presenting to senior security leadership and running QBRs/ERs.
Expertise with SIEM products (Splunk, QRadar, Arcsight, etc.).
Experience in enterprise accounts, SecOps and Threat Intel.
Strong communication and problem-solving skills.

Responsibilities

Own adoption lifecycle from onboarding to full production maturity.
Plan and lead QBRs/EBRs with senior stakeholders.
Identify renewal risk signals and surface them to partners.
Provide guidance on technical usage to ensure ROI and value.
Coordinate with Sales, Product, and Support to deliver an exceptional customer experience.
Travel up to 25% as needed.