Remote Senior Systems Engineer - Production Support

Socket.dev; Spartanburg (SC); On-site; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group seeks a Senior Systems Engineer for production support in a remote setting. The role focuses on maintaining and improving large-scale production systems, ensuring security and VA standards compliance, and working with cloud infrastructure.

The candidate will manage outages, document issues, and collaborate with development, operations, and security teams to ensure seamless production operations. A U.S. citizenship and public trust clearance are required.

Qualifications

• 8+ years in systems engineering, with emphasis on production environments.
• 3+ years of experience with SQL queries and monitoring.
• Experience with AWS/Azure cloud platforms and cloud-native tech.

Responsibilities

• Provide day-to-day operational support for complex application cloud systems.
• Develop solutions for routine technical problems within scope.
• Document problems and resolutions clearly in logging systems.
• Collaborate with customers and cross-functional teams to ensure system reliability.

Skills

AWS/Azure Cloud

Linux/Unix

Windows OS

Scripting (Python/Bash/PowerShell)

Automation tools (Ansible/Puppet/Chef)

IaC (CloudFormation)

Monitoring tools (CloudWatch/Dynatrace

CI/CD pipelines

Git/GitHub Actions

On-call production support

Education

Bachelor's degree in Computer Science/IT/Systems Engineering

Tools

Git

GitHub Actions

AWS CodeBuild

CodeDeploy

CloudFormation

Ansible

Puppet

SaltStack

Job description

Syms Strategic Group seeks a Senior Systems Engineer for production support in a remote setting. The role focuses on maintaining and improving large-scale production systems, ensuring security and VA standards compliance, and working with cloud infrastructure.

The candidate will manage outages, document issues, and collaborate with development, operations, and security teams to ensure seamless production operations. A U.S. citizenship and public trust clearance are required.