Remote Senior Systems Engineer - Production Support

Syms Strategic Group, LLC; Muncie (IN); On-site; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Senior Systems Engineer (Production Support) for a 100% U.S.-based remote position supporting VA systems. The role requires 8+ years in production environments, strong cloud, Linux/Windows, scripting, and IaC skills, plus a Public Trust (MBI) clearance.

Ideal candidates have experience with AWS/Azure, CI/CD pipelines, and database tech such as AWS RDS SQL Server. This is a full-time, remote, W-2 opportunity with a salary range of $85,389–$116,975.

Qualifications

• 8+ years of experience in systems engineering or related field in production environments.
• 3+ years of experience with SQL queries and monitoring.
• U.S. Citizenship required for this opportunity.
• Public Trust (MBI) clearance or eligibility.

Responsibilities

• Provide high-level, day-to-day operational support of complex application cloud systems.
• Develop solutions to routine technical problems of limited scope.
• Follow standard practices for analyzing situations or data to obtain answers.
• Document problems in logging and discrepancy reporting tools.
• Work directly with the customer in day-to-day activities.
• Respond to user calls regarding hardware and software, escalating when required.
• Communicate status of problems to users and senior management.
• Perform maintenance/installation of computing infrastructure.
• Apply continuous improvement to IT systems and procedures.
• Maintain inventory of system assets.
• Ensure compliance with VA standards and security policies.

Skills

AWS

Azure

Linux/Unix

Windows

Python scripting

Bash scripting

PowerShell

Ansible

Puppet

Chef

SaltStack

IaC CloudFormation

CloudWatch

Git

GitHub Actions

CodeBuild

CodeDeploy

CI/CD pipelines

Network security

VPN

RDS SQL Server

Oracle RDS

Education

Bachelor's degree in Computer Science / Information Technology / Systems Engineering

Tools

Virtual Machines

Docker

Kubernetes

Job description

Syms Strategic Group, LLC is seeking a Senior Systems Engineer (Production Support) for a 100% U.S.-based remote position supporting VA systems. The role requires 8+ years in production environments, strong cloud, Linux/Windows, scripting, and IaC skills, plus a Public Trust (MBI) clearance.

Ideal candidates have experience with AWS/Azure, CI/CD pipelines, and database tech such as AWS RDS SQL Server. This is a full-time, remote, W-2 opportunity with a salary range of $85,389–$116,975.