Senior Systems Engineer II – Production Support (Remote)

Syms Strategic Group, LLC

Starkville (MS)

On-site

USD 85,000 - 117,000

Full time

4 days ago

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Job summary

Syms Strategic Group, LLC is seeking a talented Senior Systems Engineer (Production Support) for a remote U.S.-based role in support of VA systems. The position requires strong cloud, Linux/Windows, scripting, and automation skills to maintain and improve production environments.

The role emphasizes on-call support, documentation, and collaboration with cross-functional teams to ensure system reliability and VA compliance across cloud-native architectures.

Qualifications

8+ years of experience in systems engineering or related field, production environments
Experience with cloud platforms (AWS/Azure) and cloud-native technologies
Strong Linux/Windows administration and scripting for automation

Responsibilities

Provide day-to-day operational support for cloud systems
Develop solutions to routine technical problems
Document issues and resolutions clearly
Respond to user issues and escalate when needed
Maintain system security policies and VA standards
Support on-call production system issues
Collaborate with development/ops/security teams

Skills

Cloud platforms

Linux/Unix

Windows OS

Scripting

Automation/CI-CD

IaC tools

Monitoring

Networking

Security best practices

Documentation

On-call support

Education

Bachelor's degree in CS/IT/SE

Tools

AWS

Azure

CloudFormation

Git/GitHub Actions

CodeBuild/CodeDeploy

Ansible/Puppet/Chef

SaltStack

DynaTrace/Science Logic/CloudWatch

Job description

The role emphasizes on-call support, documentation, and collaboration with cross-functional teams to ensure system reliability and VA compliance across cloud-native architectures.

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