Remote Senior Systems Engineer — Production Support

Syms Strategic Group, LLC; Tuscaloosa (AL); On-site; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Senior Systems Engineer (Production Support) to provide high-level operational support for cloud-based production systems and interfaces with VA stakeholders. This remote role requires expertise in cloud platforms, Linux/Windows administration, automation, and security practices.

You will work with AWS/Azure, IaC tools, and CI/CD pipelines to ensure system reliability, performance, and security. 8+ years in the field and U.S.

Qualifications

• 8+ years of experience in systems engineering or a related field, particularly in production environments.
• 3+ years of experience with SQL queries and monitoring.
• Experience with AWS and/or Azure Cloud (S3, Step Functions, Batch Jobs, CloudWatch).
• Strong Linux/Windows administration and system monitoring skills.

Responsibilities

• Provide day-to-day operational support of complex application cloud systems.
• Develop solutions to routine technical problems of limited scope.
• Document problems accurately in logging and discrepancy reporting tools.
• Interact with customers on day-to-day activities and report status to stakeholders.
• Perform maintenance/installation of computing infrastructure and ensure VA security compliance.
• Participate in CI/CD pipelines and maintain environment configurations.
• Respond to hardware and software issues and escalate when necessary.

Skills

AWS Cloud

Azure Cloud

Linux/Unix

Windows

Python

Bash

PowerShell

CI/CD

Git

Monitoring

Security auditing

Networking basics

Education

Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or a related field

Tools

Ansible

Puppet

Chef

SaltStack

GitHub Actions

CodeBuild

CodeDeploy

CloudFormation

CloudWatch

DynaTrace

ScienceLogic

Job description

Syms Strategic Group, LLC is seeking a Senior Systems Engineer (Production Support) to provide high-level operational support for cloud-based production systems and interfaces with VA stakeholders. This remote role requires expertise in cloud platforms, Linux/Windows administration, automation, and security practices.

You will work with AWS/Azure, IaC tools, and CI/CD pipelines to ensure system reliability, performance, and security. 8+ years in the field and U.S.