Senior Cloud Systems Engineer – Production Support (Remote)

Syms Strategic Group, LLC; Fort Wayne (IN); On-site; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Senior Systems Engineer (Production Support) for a 100% U.S. based remote role with the Veterans Affairs department. The position requires 8+ years in systems engineering focused on production environments and a public trust (MBI) clearance or eligibility.

The role offers a full-time W-2 arrangement with a competitive salary range. Responsibilities include supporting cloud systems, implementing security and compliance controls, and coordinating with

Qualifications

• Experience with AWS/Azure Cloud services and CloudWatch.
• Proven track record of managing large-scale production systems.
• Strong Linux/Unix and Windows administration.
• Experience with automation and CI/CD tooling.
• Familiarity with IaC and cloud-native technologies.
• Security/compliance experience for production systems.
• On-call for production support.

Responsibilities

• Provide day-to-day operational support of complex application cloud systems.
• Develop solutions to routine technical problems of limited scope.
• Follow standard practices for data and situation analysis.
• Detect, document, report, and resolve system outages during operations.
• Maintain and document system issues in logging tools.
• Collaborate with customers and cross-functional teams.

Skills

AWS/Azure

Linux/Windows

Scripting

Automation tools

IaC

CI/CD pipelines

Git/GitHub

Networking basics

Security/compliance

Education

Bachelor's degree in CS/IT/SE

Tools

GitHub Actions

CodeBuild

CodeDeploy

DynaTrace

Science Logic

CloudFormation

Ansible

Job description

Syms Strategic Group, LLC is seeking a Senior Systems Engineer (Production Support) for a 100% U.S. based remote role with the Veterans Affairs department. The position requires 8+ years in systems engineering focused on production environments and a public trust (MBI) clearance or eligibility.

The role offers a full-time W-2 arrangement with a competitive salary range. Responsibilities include supporting cloud systems, implementing security and compliance controls, and coordinating with