Remote Senior Staff AI Engineer Scalable Agentic Automation

Coinbase, Inc.; Charleston (WV); Hybrid; USD 254,000 - 299,000; Full time

Job summary

Coinbase, Inc. is seeking a Senior Staff Software Engineer for the Core Automation team in Platform. You will architect and build Agentic AI systems to automate customer support and compliance at scale, driving efficiency and reliability. This is a remote-first role with periodic in-person surges.

You will lead the design of a reusable primitives platform, mentor engineers, and collaborate with product, compliance, and operations to deliver high-impact solutions across the company.

Qualifications

• 12+ years of backend software engineering experience.
• Proficiency in Golang or similar systems languages.
• Experience shipping LLM-based or Agentic AI applications to production.
• Ability to architect distributed systems handling massive scale.
• Experience partnering with compliance, operations, and customer support.

Responsibilities

• Own the design and implementation of Agentic AI systems powering Coinbase's customer support and compliance automation.
• Architect a reusable platform of primitives, orchestration tools, and interfaces that enable other teams to adopt Agentic AI for their domains.
• Drive cross-functional alignment with product, compliance, and operations stakeholders to translate business needs into scalable technical solutions.
• Lead technical strategy for getting LLM-based applications from prototype to production, including grounding, hallucination reduction, and reliability at scale.
• Mentor engineers across the team on system design, coding standards, and AI/ML best practices.

Skills

Golang

LLM/Agentic AI

Distributed systems

Cross-functional collaboration

Mentoring engineers

Job description

Coinbase, Inc. is seeking a Senior Staff Software Engineer for the Core Automation team in Platform. You will architect and build Agentic AI systems to automate customer support and compliance at scale, driving efficiency and reliability. This is a remote-first role with periodic in-person surges.

You will lead the design of a reusable primitives platform, mentor engineers, and collaborate with product, compliance, and operations to deliver high-impact solutions across the company.