Virtual Agent Assistant Jobs

Join our dynamic remote team as an Agent Assistant and contribute to supervising electronic communications with a focus on social media compliance in a fast‑paced environment.

• Monitor and evaluate electronic communications to ensure adherence to compliance standards, with special attention to social media posts.
• Utilize multiple platforms effectively to assist with communication surveillance and analysis.
• Analyze data using advanced tools to categorize and assess communications efficiently.
• Identify business‑related communications and ensure they are reviewed by the necessary parties.
• Collaborate with various internal departments to support compliance and supervisory functions, quickly learning industry regulations.

• Proficient analytical skills to accurately assess communication standards.
• Excellent verbal and written communication skills for articulating findings clearly.
• Strong organizational skills to manage multiple tasks and deadlines effectively.
• Ability to work independently while also engaging collaboratively with team members.
• Technical aptitude with Microsoft Word, Excel, and familiarity with AI platforms and content creation tools.

• Experience in the insurance or securities sector, particularly in roles related to compliance or supervision.
• Holding relevant certifications such as FINRA Series 6 or 7, or similar credentials.
• Understanding of product knowledge related to Life Insurance, Fixed & Variable Annuities, and Mutual Funds.

We are committed to fostering a workplace that values diversity, equity, and inclusion, ensuring individuals from diverse backgrounds can contribute their unique perspectives and talents.

Once you apply for this position, you may receive a phone call, SMS or email at the time of application from our Virtual AI Recruiter, Alex, to conduct an initial interview.

Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team.

The pay range for this role is $11 - $30 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.