Senior Staff AI Engineer - Agentic Automation Remote

Coinbase, Inc.; Oklahoma City (OK); Hybrid; USD 254,000 - 299,000; Full time

Job summary

Coinbase is seeking a Senior Staff Software Engineer on the Core Automation team to architect and build Agentic AI systems that automate customer support and compliance at scale.

You will own the technical vision for production AI, design a reusable platform of primitives, and mentor engineers while partnering with product, compliance, and operations to deliver high-impact solutions. Expect to push for reliability and grounded outputs as you scale.

Qualifications

• 12+ years of backend software engineering experience.
• Proven track record shipping LLM-based or Agentic AI applications to production.
• Experience architecting distributed systems handling massive scale.
• Ability to partner with non-technical stakeholders (compliance, operations, customer support).
• Mentor engineers and influence technical direction across teams.

Responsibilities

• Own the design and implementation of Agentic AI systems powering Coinbase's customer support and compliance automation.
• Architect a reusable platform of primitives, orchestration tools, and interfaces that enable other teams to adopt Agentic AI for their domains.
• Drive cross-functional alignment with product, compliance, and operations stakeholders to translate business needs into scalable technical solutions.
• Lead technical strategy for getting LLM-based applications from prototype to production, including grounding, hallucination reduction, and reliability at scale.
• Mentor engineers across the team on system design, coding standards, and AI/ML best practices.

Skills

Golang

LLM AI

Backend engineering

Distributed systems

Mentoring engineers

Cross-team collaboration

Job description

Coinbase is seeking a Senior Staff Software Engineer on the Core Automation team to architect and build Agentic AI systems that automate customer support and compliance at scale.

You will own the technical vision for production AI, design a reusable platform of primitives, and mentor engineers while partnering with product, compliance, and operations to deliver high-impact solutions. Expect to push for reliability and grounded outputs as you scale.